Frequently asked questions — Technical issues
I made changes and they don’t show on my public profile. What do I do?
Section titled “I made changes and they don’t show on my public profile. What do I do?”Press the Publish button next to your bar in the list. It forces the update of the public profile. If it still doesn’t show, wait a few minutes and try again.
I deleted a menu, section or dish by mistake. Can I recover it?
Section titled “I deleted a menu, section or dish by mistake. Can I recover it?”No. Deletion is permanent and irreversible. That’s why the dashboard always asks you for confirmation before removing any element. Review carefully before confirming.
The email link doesn’t work or has expired
Section titled “The email link doesn’t work or has expired”Verification and password reset links have a limited validity. Request a new link from the dashboard (email verification or “Forgot your password?”).
I can’t find an option in the dashboard
Section titled “I can’t find an option in the dashboard”Most actions are in the Options of each element in the list (menus, sections, dishes, bars). If you can’t find something, check the manual or write to us at support.
I have problems with my bar’s images
Section titled “I have problems with my bar’s images”Check that the file is an image and that it has a reasonable size. Drag the file to the upload area or click to choose it, crop it and save it. If the problem continues, contact support.
Why don’t I receive Taverno’s emails?
Section titled “Why don’t I receive Taverno’s emails?”Check the spam or junk folder and that you have typed your address correctly. Some providers delay delivery for a few minutes. If it still doesn’t arrive, contact support.