Frequently asked questions — Account limits
What are the account limits?
Section titled “What are the account limits?”They are security controls to prevent abusive use of the platform. For now, for example, the number of bars you can create or downloading menus as PDF are limited.
How many bars can I create?
Section titled “How many bars can I create?”By default, each account can have one bar. If you need to manage several, contact support to look into it.
Why can’t I create another bar?
Section titled “Why can’t I create another bar?”The Create Bar button appears disabled when you have reached your account’s limit. You can deactivate an existing bar to free up space or contact support.
Why can’t I download menus as PDF?
Section titled “Why can’t I download menus as PDF?”Downloading menus as PDF is limited by the limits of your account. If your account does not allow it, you will be notified when trying. You can contact support to request it.
Can I increase my limits?
Section titled “Can I increase my limits?”Yes. Write to us at support and we will review your case. We don’t promise timelines, but we are happy to help.